Shipping Policy

CONTACTLESS CURB-SIDE PICK UP

BRAMPTON/MISSISSAUGA - MAVIS AND STEELES LOCATION

This option will show AFTER you put in your "shipping/billing" information. 

Once your order is confirmed, we will contact you via email/text on pick up details. Please allow 3-5 business days to process your order.

 

DOMESTIC SHIPPING (CANADA - ONTARIO & QUEBEC)
Shipping Method Cost Delivery Time
CANADA POST $9.99 FLAT for orders $74.99 and below 5 to 10 business days
FREE for orders $75 and above before shipping and taxes 5 to 10 business days
DOMESTIC SHIPPING (REST OF CANADA)
Shipping Method Cost Delivery Time
CANADA POST
$14.99 FLAT for orders $74.99 and below
5 to 20 business days
FREE for orders $75 and above before shipping and taxes
5 to 20 business days
INTERNATIONAL SHIPPING (USA)
Shipping Method Cost Delivery Time
CANADA POST
$15.99 FLAT for orders $74.99 and below
5 to 20 business days
$10.99 FLAT on orders $75+ 
 before shipping and taxes
5 to 20 business days
INTERNATIONAL SHIPPING 
Shipping Method Cost
CANADA POST For all International orders outside of Canada and USA, please visit our etsy shop.

 

Strawmates is NOT LIABLE for any lost, stolen or damaged packages or for any delay caused by the act or default of the shipping carrier. Strawmates is responsible for orders until they leave our warehouse facility ONLY. Once tracking is received, it is between the shipping company and the customer to ensure the goods arrive safely.

Customs and Duty Fees

All international orders are subject to customs and duty fees as defined by the country of import. Customs and duty fees are not included in your Strawmates order and/or shipping total. Strawmates is not responsible for fees associated with import. All fees must be paid by the parcel recipient.

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